Shipping policy

Shipping, Pickup & Local Delivery Policy

Last Updated: August 28, 2026

Infinity Liquidations offers shipping on eligible merchandise, along with local pickup and local delivery options for qualifying orders.

Shipping and delivery availability varies by product. Please review the available fulfillment options shown on the product page and during checkout before completing your purchase.

Shipping Area

Infinity Liquidations currently ships eligible merchandise within the contiguous United States (the lower 48 states and Washington, D.C.).”

We currently do not ship to:

  • Alaska

  • Hawaii

  • U.S. territories

  • International destinations

  • APO/FPO addresses

  • P.O. Boxes

A valid physical street address is required for shipped orders.

Shipping Carrier

Eligible orders are generally shipped using UPS Ground.

Available shipping rates are calculated during checkout based on factors that may include:

  • Delivery destination

  • Package dimensions

  • Package weight

  • Number of packages

  • Products contained in the order

The shipping charge shown and accepted during checkout is the shipping charge applicable to that order unless the order is modified or an error requires correction.

Order Processing

We generally process and ship eligible orders within 48 hours after payment is successfully completed, excluding Sundays, carrier-observed holidays, and circumstances outside our reasonable control.

Processing time is separate from carrier transit time.

Orders placed late in the day, on weekends, or immediately before a holiday may begin processing on the next available processing day.

Estimated Delivery Times

Delivery estimates displayed during checkout or provided by UPS are estimates and are not guaranteed by Infinity Liquidations.

Carrier delays may occur because of:

  • Weather

  • Transportation disruptions

  • High shipping volume

  • Incorrect or incomplete addresses

  • Natural disasters

  • Carrier operational issues

  • Other circumstances outside our reasonable control

Infinity Liquidations cannot guarantee a specific delivery date unless we expressly agree to one in writing.

Tracking

When tracking information is available, it will be associated with your Shopify order after shipment.

Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their shipment.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your address carefully before submitting your order.

If you discover an address error before the order has shipped, contact Infinity Liquidations immediately. We will make reasonable efforts to correct the address, but changes cannot be guaranteed after processing has begun.

Customers may be responsible for carrier address-correction charges, reshipping costs, or other expenses resulting from an incorrect or incomplete address supplied during checkout.

Undeliverable or Returned Packages

If a shipment is returned to Infinity Liquidations because of an incorrect address, refused delivery, failure to receive the shipment, or another issue attributable to the recipient, additional shipping charges may apply before the merchandise can be shipped again.

Because our merchandise is generally sold under an All Sales Final policy, return of an undeliverable package to Infinity Liquidations does not automatically cancel the sale or entitle the purchaser to a refund except where required by applicable law.

Shipping Damage

Please inspect shipped merchandise promptly after delivery.

If merchandise appears to have been damaged during shipment, contact Infinity Liquidations as soon as possible and retain:

  • The merchandise

  • Original shipping carton

  • Internal packing materials

  • Shipping label

  • Photographs of the packaging

  • Photographs or video showing the damage

Do not discard the product or packaging while a shipping-damage claim is being reviewed.

We may request additional documentation necessary to evaluate the damage or submit a claim with the shipping carrier.

Missing Packages

If tracking shows a package as delivered but you cannot locate it, first check:

  • Around the delivery location

  • With other members of the household or business

  • With neighbors when appropriate

  • Any alternate delivery location identified by the carrier

If the package still cannot be located, contact Infinity Liquidations promptly so we can review the tracking information and determine the appropriate next steps.

Oversized Merchandise

Certain products are too large, heavy, fragile, or otherwise unsuitable for parcel shipment.

Products assigned to our Oversized – Pickup and Local Delivery Only category are NOT AVAILABLE FOR SHIPPING.

For these products, checkout will offer qualifying fulfillment methods such as:

  • Local Pickup

  • Local Delivery

Shipping will not be offered for these items.

Do not place an oversized-item order expecting the merchandise to be shipped.

Local Pickup

Local pickup is available for qualifying merchandise at our Battle Ground, Washington location.

Customers should wait until their order is ready before arriving for pickup.

Pickup may require coordination or an appointment.

Customers are responsible for bringing:

  • An appropriately sized vehicle or trailer

  • Proper tie-downs or cargo restraints

  • Adequate assistance for loading when necessary

Customers are responsible for safely securing and transporting merchandise after it has been released to them.

Please inspect your merchandise and confirm that you have received the correct item before leaving the pickup location.

Local Delivery

Local delivery is available only for qualifying products and qualifying delivery addresses within the delivery area offered during checkout.

If local delivery is available for your address, the option and applicable charge will be displayed during checkout.

Customers must provide:

  • An accurate delivery address

  • A valid telephone number

  • Reasonable access to the delivery location

Unless expressly agreed otherwise, local delivery includes transportation of the purchased merchandise to the delivery location only.

Local delivery does not automatically include:

  • Assembly

  • Installation

  • Plumbing or electrical connections

  • Gas connections

  • Modification of the merchandise

  • Removal of existing merchandise

  • Disposal of packaging

  • Specialized placement or moving services

Additional arrangements must be agreed upon separately before delivery.

Combined Orders

When an order contains products with different fulfillment requirements, Shopify may present different available fulfillment options.

Oversized pickup/local-delivery-only products cannot be converted to parcel shipping simply because another product in the same order is eligible for shipping.

Infinity Liquidations may contact the customer if an order needs to be separated or otherwise adjusted to accommodate different fulfillment requirements.

Order Verification

For fraud prevention and customer protection, Infinity Liquidations may review an order before shipment, pickup, or local delivery.

We may request additional information when reasonably necessary to verify an order.

Orders suspected of unauthorized or fraudulent activity may be delayed or canceled.

All Sales Final

Shipment, pickup, and local delivery are subject to the Infinity Liquidations Return & Refund Policy.

Except where otherwise required by applicable law, ALL SALES ARE FINAL.

Contact

Questions regarding shipping, tracking, local pickup, local delivery, or an existing order may be submitted through the Contact page at InfinityLiquidations.com.

Infinity Liquidations
Battle Ground, Washington
503-734-4645