Refund policy

Return & Refund Policy

Last Updated: August 28, 2026

Thank you for shopping with Infinity Liquidations. Because we specialize in liquidation, overstock, open-box, customer-returned, and limited-quantity merchandise, ALL SALES ARE FINAL unless otherwise required by applicable law.

All Sales Are Final

Infinity Liquidations does not accept returns or exchanges for change of mind, buyer's remorse, incorrect size or color selection, compatibility issues, or because an item is no longer wanted or needed.

Please review the product description, condition, photographs, measurements, specifications, and included accessories carefully before purchasing.

This policy applies to purchases made online, in person, for local pickup, and for local delivery.

Product Conditions

Our merchandise may be sold in various conditions, including:

  • New

  • Like New

  • Open Box

  • Used – Good Condition

Product condition is identified on the individual product listing whenever applicable.

Because many of our products originate from liquidation, overstock, retail returns, or open-box inventory, original packaging may show wear, labels, tape, dents, tears, or other cosmetic damage. Packaging condition alone is not considered a product defect.

We make reasonable efforts to inspect merchandise, test functionality when appropriate, and identify known missing accessories, cosmetic imperfections, or other material condition issues in the product listing.

Defective or Misrepresented Merchandise

Our All Sales Final policy does not limit any rights or remedies that may be required by applicable law.

If you believe an item was materially misrepresented in its product listing or has a defect that was not disclosed, contact Infinity Liquidations promptly after receiving the item.

We may request photographs, video, serial numbers, packaging photographs, or other information necessary to evaluate the issue.

If we determine that an item was materially misrepresented or that another remedy is required by law, Infinity Liquidations may, as appropriate, offer a replacement, repair, store credit, refund, or other legally required remedy.

Shipping Damage

If an item arrives damaged during shipment, contact Infinity Liquidations as soon as possible after delivery.

Please retain:

  • The item

  • All original packaging

  • Shipping cartons

  • Packing materials

  • Shipping labels

We may request photographs of the merchandise, packaging, and shipping carton so that we can evaluate the damage and, when appropriate, submit a carrier claim.

Do not discard damaged merchandise or packaging until the matter has been resolved.

Missing Items or Accessories

Liquidation and open-box merchandise does not always include every accessory originally supplied by the manufacturer.

The product listing controls what is represented as included with your purchase. An accessory that was not represented as included is not considered a missing item.

If the product listing specifically states that an accessory is included and it is missing when you receive your order, contact us promptly so we can review the issue.

Order Cancellations

Orders begin processing after they are submitted. Cancellation requests are not guaranteed.

If you need to request cancellation of an order that has not yet been fulfilled, shipped, picked up, or delivered, contact Infinity Liquidations as soon as possible.

If we are able to cancel the order before fulfillment, any applicable refund will be returned to the original payment method.

Once an order has been fulfilled, shipped, picked up, or delivered, the All Sales Final policy applies.

Local Pickup

Customers are responsible for inspecting merchandise and confirming that the correct item has been received at the time of pickup.

Once merchandise has been released to the customer or the customer's authorized representative, the sale is final except where otherwise required by law.

Local Delivery

Customers should inspect delivered merchandise promptly.

Any claim involving visible delivery damage, an incorrect item, or a material issue with the delivered merchandise should be reported to Infinity Liquidations as soon as reasonably possible.

Refund Processing

If Infinity Liquidations approves or is legally required to issue a refund, the refund will generally be returned to the original payment method.

Processing times after a refund is issued are controlled in part by the customer's bank, card issuer, or payment provider. Infinity Liquidations cannot control how quickly a financial institution posts the refund to the customer's account.

Manufacturer Warranties

Unless specifically stated in the individual product listing, Infinity Liquidations does not make any representation that a manufacturer's warranty is included, transferable, or available for liquidation, open-box, or previously purchased merchandise.

Customers should contact the manufacturer directly regarding manufacturer warranty eligibility.

Contact Us

Questions about an order, product condition, shipping damage, or this policy may be submitted through the Contact page at InfinityLiquidations.com.

Infinity Liquidations
Battle Ground, Washington
503-734-4645